Terms and conditions of the tuber sale

Our sale will open February 28th, 2026 at 10:30 EST

Notes on my pest and virus management

I am a small scale farm with a large focus on dahlias.  As the sole farmer I manage the fields start to finish.  This means I actively assess for the presence of disease or virus before, during, and after the growing season.  Any questionable plant is pulled and destroyed.  In regard to dahlia handling, all tools are sanitized between cuts of cuttings, blooms, and tubers. Beneficial insects are used to minimize pest pressure, and they do a great job.  Stubborn pests occasionally receive a dose of Captain Jack's Dead Bug Brew.  I also use miticide as needed. We do not host any u-pick events.  All harvesting is done by me.  For my operation virus testing is cost prohibitive and is not done.  Again, any suspicious plants are pulled and destroyed.

Remember, dahlias are affected by many viruses, and according to the ADS, roughly 87% of dahlias may harbor disease.  Despite all the measures I take keeping the cleanest fields I can, virus still can and will happen.  I cannot guarantee virus free tubers. 

Where do you source your tubers?

All the tubers I sell have originally been sources from small US farms. . 

What you will receive

You will receive plump, viable tubers with notable eyes.  All they super tiny, really ugly tubers are saved for my own use.

Substitutions

Nope, I don’t do ‘em!  I will never send a substitution.  If there is a tuber failure between the time of your purchase and shipping, you will be refunded for the tuber.  The rest of your order will be shipped as ordered.   

Orders are final

If you have an issue with your order, please reach out to me within 3 days of receipt.  Once your order is placed it cannot be cancelled. 

Shipping

Shipping will begin in April when the temperatures are warm enough to safely ship your new tubers.  I live in Upstate NY - it's cold here!  Early shipping is not available. 

*I can only ship to the contiguous 48 US states.

*Tuber shipping and handling is a flat rate of $15.

*I do offer combined shipping!!!!  Use code COMBINE26 on subsequent orders from the tuber shop. YOU MUST USE THE CODE AT CHECK OUT TO RECEIVE COMBINED SHIPPING. Please read that part again. YOU MUST USE THE CODE during your transaction.

*local pick up is available by request. 

Post Shipment Logistics

Please inspect your order when it arrives.  If you have any concerns please contact me via email within 3 days.  Please include photos in your email that address your concern. 

If you are unable to plant your tubers when they arrive based on your climate, you’ll need to provide an appropriate method to store them.  A cool dark place works great.  There are plenty of resources out there to help you decide what is best for you.  Please do your homework.  I cannot be responsible for improper storage methods. 

If you are new to dahlias please take time to educate yourself about good growing and pest management practices.  I cannot be responsible for negligent growing or pest management practices.  

Again, you will receive plump tubers with viable eyes.  Many things can happen once the tuber is planted.  It is crucial you understand your growing environment and the needs of growing healthy dahlias.  I can’t be responsible for tubers rotting in the ground, unexpected floods, freezes, heatwaves that might have an effect on the growth habit of your dahlias.  

Communication

If you have concerns with your order please reach out via email within 3 business days.  I work very hard to provide myself with the best dahlias and am delighted to be able to offer them to you.  Your satisfaction with your order is my priority.  Any concern will be reviewed and responded to within 48 hours so we can find a solution.  

By purchasing from the ROOTED FLOWERS AND GOODS tuber shop, you are agreeing to the terms and conditions of the tuber sale.