Terms and conditions of the tuber sale
Our sale will open February 21st @ 10am EST
Notes on my practices
I am a small scale farm with a large focus on dahlias. As the sole farmer I manage the fields from start to finish. This means I actively assess for the presence of disease or virus before, during, and after the growing season. Any questionable plant is pulled and destroyed. In regard to dahlia handling, all tools are sanitized between cuts of cuttings, blooms, and tubers. Beneficial insects are used to minimize pest pressure, and they do a great job. Stubborn pests occasionally receive a dose of Captain Jack's Dead Bug Brew. We do not host any u-pick events. All harvesting is done by me. For my operation virus testing is cost prohibitive and is not done.
What you will receive
You will receive plump, viable tubers with notable eyes. I will not send you anything that I myself would not be totally excited to receive!
Substitutions
Nope, I don’t do ‘em! I will never send a substitution. If there is a tuber failure between the time of your purchase and shipping, you will be refunded for the tuber. The rest of your order will be shipped as ordered.
Orders are final
Any request for refund will be considered on a case by case basis
Shipping
Shipping will begin in April when the temperatures are warm enough to safely ship your new tubers. I live in Upstate NY - it's cold here! Early shipping is not available.
*I can only ship to the contiguous 48 US states.
*Tuber shipping and handling is a flat rate of $15.
*I do offer combined shipping!!!! Use code COMSHIP25 on subsequent orders from the tuber shop.
Post Shipment Logistics
Please inspect your order when it arrives. If you have any concerns please contact me via email within 3 days. Please include photos in your email that address your concern.
If you are unable to plant your tubers when they arrive based on your climate, you’ll need to provide an appropriate method to store them. There are plenty of resources out there to help you decide what is best for you. Please do your homework. I cannot be responsible for improper storage methods.
If you are new to dahlias please take time to educate yourself about good growing and pest management practices. I cannot be responsible for negligent growing or pest management practices.
Again, you will receive plump tubers with viable eyes. Many things can happen once the tuber is planted. It is crucial you understand your growing environment and the needs of growing healthy dahlias. I can’t be responsible for tubers rotting in the ground, unexpected floods, freezes, heatwaves that might have an effect on the growth habit of your dahlias.
Communication
If you have concerns with your order please reach out via email within 3 business days. I work very hard to provide myself with the best dahlias and am delighted to be able to offer them to you. Your satisfaction with your order is my priority. Any concern will be reviewed and responded to within 48 hours so we can find a solution.